Privacy Policy

This Privacy Policy explains how Drip Clean Tech LLC ("Drip Clean Tech," "we," "us," or "our") collects, uses, and protects information when you visit dripcleantech.com or request our services.

1. Information we collect

We collect information you provide to us directly, primarily when you fill out our quote request form or contact us. This may include:

• Your name and the name of your home, property, or organization
• Your email address and phone number
• Details about your property, such as type, size, and the service you are interested in
• Any additional information you choose to include in your message

When you call or email us, we also retain the contents of that communication so we can respond and provide service.

We may automatically collect limited technical information when you visit our website, such as your general location, browser type, device information, and pages visited. This is standard information collected by most websites and our hosting provider to keep the site running and secure.

2. How we use your information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Prepare and send you pricing and service information
• Schedule, provide, and follow up on our sanitation services
• Communicate with you about your account, appointments, or services
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information.

3. How we share information

We share your information only as needed to operate our business, including with:

• Service providers who help us run our business, such as our website host, form and email providers, and scheduling tools. These providers only receive the information necessary to perform their function.
• Legal and safety purposes, if required by law, subpoena, or to protect the rights, property, or safety of Drip Clean Tech, our customers, or others.
• Business transfers, in the event of a merger, sale, or transfer of our business assets.

We do not sell or rent your personal information to third parties for their own marketing.

4. Data retention

We keep your information for as long as needed to provide our services, maintain our business records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

5. Data security

We take reasonable measures to protect the information you share with us, including serving our website over a secure (HTTPS) connection. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices and rights

You may:

• Request access to the personal information we hold about you
• Request that we correct or delete your personal information
• Ask us to stop contacting you at any time

To make any of these requests, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.

7. Children's privacy

Our website and services are directed to adults and to businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

8. Third-party services

Our website is hosted by Netlify, and our quote form is processed through Netlify Forms. Our email is handled through Zoho Mail. These providers process information on our behalf and maintain their own privacy practices. Our website may also link to third-party sites, and we are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Drip Clean Tech LLC
Email: info@dripcleantech.com
Phone: 931-272-8240